Another One of Those Days

It's another one of those days. I walk into the office and I am greeted with instant annoyance. Somehow a man has gotten to our roll over line (which I always have to answer) and is asking for a commercial loan. I transfer him to my boss to deal with. These calls really should not come through our roll over so it is always awkward when they do. In fact, I recognize this man's voice from a call I had on Tuesday. He had called and was asking for the same thing except at that time no one was in the office for me to transfer him to b/c it was lunch time. So I was trying to be as helpful as possible and I ask to take down his information so that I could have someone get back to him. He seemed adamant about getting into the voicemail of someone, however I can't just put him into someone's voicemail without knowing at least a little bit about what he is needing. So I ask him to give me at least a little of an idea about his needs. He is very vague and finally just flat out hangs up on me. At 1st this really pissed me off. Here I was, trying to be as helpful as possible and he is a fucking prick to me. I find it incredibly rude for someone to hang up on another person. I'm one of those people who even feel bad hanging up on telemarketers b/c hey, they are people too! (They must really love me). And then I felt bad for not being able to help him. I didn’t want him to have a bad image of our company and I hated not being able to do what he needed. So he left me feeling bad and pissed at the same time.

Anyway, today I recognize his voice and put him through to my boss. He is really happy w/ me this time around. About 3 minutes later my boss walks out and says to me that he was a recruiter and had no need for a commercial loan. It was just his ploy to get to speak to someone in the department. Now I'm really pissed. Not only was he rude to me 2 days prior, but he was completely lying to me about his reason for calling. I had felt bad for not being helpful after he had hung up on me the first time and it pissed me off that he had made me feel bad. And also, why doesn’t he want to recruit me? Am I not good enough? WTF asshole? I really need a raise to put up w/ this kind of shit.